Eldon Housing Association
Passionate Professional Caring
We are an established provider of supported housing for older people in Croydon and are registered as a Charity under the Co-operative & Community Benefit Societies Act 2014. We have seven sheltered housing Schemes within the Borough and two in West Sussex.
In order to expand our services to older people we registered as a Domiciliary Care Agency in 2004. This enables us to provide care to the tenants in our Extra Care Sheltered Housing schemes through our dedicated on-site care teams giving peace of mind to both our tenants and their families.
Our experience enables us to provide management, administrative and consultancy services to other Housing Associations predominately based in the South East.
Alongside our supported housing for older people we have two properties providing general needs housing and these are dedicated to Croydon Council’s Housing Register plus one scheme providing semi independent living.
We are pleased to confirm that we have successfully retained the nationally recognised Customer Service Excellence Award, reaffirming our ongoing commitment to outstanding customer service. Our most recent assessment took place in May 2025. This quality mark recognises organisations that are genuinely customer-focused in every aspect of their work and encourages continuous improvement in delivering customer-centred services. We are delighted that the excellent customer service our staff team provides across all aspects of our business continues to be formally recognised.
Our vision is to enhance lives by bringing people and communities together and we pride ourselves on being Passionate, Professional and Caring.
Eldon Housing Association
Passionate Professional Caring
We are an established provider of supported housing for older people in Croydon and are registered as a Charity under the Co-operative & Community Benefit Societies Act 2014. We have seven sheltered housing Schemes within the Borough and two in West Sussex.
In order to expand our services to older people we registered as a Domiciliary Care Agency in 2004. This enables us to provide care to the tenants in our Extra Care Sheltered Housing schemes through our dedicated on-site care teams giving peace of mind to both our tenants and their families.
Our experience enables us to provide management, administrative and consultancy services to other Housing Associations predominately based in the South East.
Alongside our supported housing for older people we have two properties providing general needs housing and these are dedicated to Croydon Council’s Housing Register plus one scheme providing semi independent living.
We are pleased to confirm that we have successfully retained the nationally recognised Customer Service Excellence Award, reaffirming our ongoing commitment to outstanding customer service. Our most recent assessment took place in May 2025. This quality mark recognises organisations that are genuinely customer-focused in every aspect of their work and encourages continuous improvement in delivering customer-centred services. We are delighted that the excellent customer service our staff team provides across all aspects of our business continues to be formally recognised.
Our vision is to enhance lives by bringing people and communities together and we pride ourselves on being Passionate, Professional and Caring.
